Leaders is a forum that brings together innovators and senior voices to share their leadership experiences and perspectives on today’s most pressing topics.
Thursday, May 2, 2024
2:00 pm ET / 11:00 am PT
All eyes are on the Federal Reserve as the wait for rate cuts continues. Steve Skancke, chief economic advisor at Keel Point, will discuss the Federal Open Market Committee meeting, the Summary of Economic Projections, and Chair Powell's press conference.
Legendary finance blogger and wealth manager Barry Ritholtz talks about the real state of the U.S. economy and how to guide clients through it.
Sophia Goldberg, CEO of the startup Ansa, is a self-described payments nerd. She studied this industry for years — and literally wrote the book on payments — before starting her own company to develop digital wallets. In this live session, Goldberg, one of American Banker's Innovators of the Year for 2024, will share lessons on consumer and merchant behavior, and the changes she expects to see.
Katherine Weislogel, head of treasury and payment solutions at Synovus, discusses industry trends.
Anu Aieyengar, Global head of M&A at JPMorgan discusses her career and her outlook for M&A activity in the year ahead.
Lisa Schirf, managing director and global head of data and analytics at Tradeweb, on using AI to build price prediction models for fixed income markets.
What do younger clients want from wealth managers? Katy Knox, president of Bank of America's Private Bank, sits down with American Banker Editor-in-Chief Chana Schoenberger to discuss the future of high-net-worth investing and what clients are looking for now.
Citi's global commercial bank head talks about why understanding your clients is critical for bankers.
Aarthi Murali, M&T's chief customer experience officer, is now in charge of employee experience as well. Murali said she is focused on the "human experience" at all levels.
A conversation with USAA's Paul Vincent
The founder of an ETF that tracks all American public companies with female CEOs sits down with American Banker Editor-in-Chief Chana Schoenberger to discuss why it matters if a company has a woman as CEO.
Jay Sidhu has run two large U.S. banks. He talks about how his Indian upbringing set him up for success and how he hopes to do the same with a new book.
Board service, philanthropy, and a return to campus as a student: the recently retired MUFG banker is embracing her next act after decades in finance.
American Banker's Allissa Kline speaks with Shaun Bisman and Kelly Malafis of Compensation Advisory Partners about the latest trends in bank CEO pay and what to expect for the rest of the year.
Two executives behind BMO's purchase of Bank of the West from BNP Paribas discuss how the deal happened and what comes next for BMO.
Ellevest CEO and co-founder Sallie Krawcheck joins Chana Schoenberger, editor-in-chief of American Banker, to discuss how the investing world is changing and how women in banking and finance can succeed.
Barclays' Peter Gasparro describes Barclays' unique approach
Senior Bank of America investment banker Jill Schwartz discusses her own board roles, how women can serve on nonprofit boards, and how they can drive change, in conversation with Chana Schoenberger, American Banker's Editor-in-Chief.
How banks' social responsibility goals can encompass working for women's economic empowerment
Nikkee Rhody, chief of strategy at Central Payments, and Shannon Huether, vice president of project management and implementations, explain how the company tailored every aspect of its hiring practice to make sure it reaches the talented women that other fintechs overlook.
The democratization of corporate governance, ESG initiatives and other insights from Broadridge CEO Tim Gokey.
American Banker's Allissa Kline speaks with Shaun Bisman and Kelly Malafis of Compensation Advisory Partners about the rise of retention payments and other recent developments in the executive compensation landscape.
Banks, fintechs, and financial institutions may have stepped up their diversity and inclusion efforts, but these industries still have a retention problem. What are the issues at play and what can be done to keep executive women in the C-Suite?
There is a gaping hole in the financial system in North Minneapolis, where people are preyed upon by payday lenders and fringe bankers, according to Debra Hurston, executive director of the Association for Black Economic Power. Hurston is creating a credit union for this community to help break residents out of a cycle of exploitation and debt. But the issue is far bigger than one city, and the opportunity is one that any bank or credit union can seize.
Kristy Carstensen, U.S. Bank Payment Services' chief financial officer, discusses how digital innovation projects are opening finance to more communities, and the work that remains.
In conversation with Patti Cook, CEO of Finance of America Companies
Join Maggie Kimberl, President of the Bourbon Women Association for a peek behind the scenes of the bourbon industry. Learn more about the women that are rising in the male-dominated spirits sector, the proper bourbon tasting technique and a little bit of the history of bourbon.
In this fireside chat, Ida Liu, the global head of Citi Private Bank, covers a range of topics, including how digital client engagement is evolving.
What else do banks need to do to achieve gender parity more quickly? What are the tech innovations that will be most impactful for the banking industry? What will the surviving banks look like a decade from now?
Experts discuss the proliferation of chief diversity officers across the industry and what it may mean for future progress in diversity.
Take an inside look at leading issues in financial and social inclusion with an industry expert.
Hopes that the pandemic has been curbed have dimmed as infections and hospitalizations are on the rise again due to the introduction of the extremely dangerous Delta strain. For some companies, this has disrupted their plans to bring remote employees back to their offices or institute a “hybrid” arrangement. While some are going ahead with their reopening plans. Join Danielle Caricofe, EVP, Chief Human Resources Officer at Machias Saving Bank and Hollen Spatz, VP of People & Operations at ClassPass as they discuss: (1) What companies should consider as they weigh their options; (2) The impact on employee morale and mental well being from this prolonged pandemic and how organization improve morale and support mental well being; and (3) How should companies rethink employee experience
2020 was a challenging year for banks. The impact of COVID on the economy as well as changes to accounting for loan loss provisions were evident in weaker financial and stock price performance in 2020 for many banks and yet CEO compensation increased. Learn from experienced executive compensation consultants about the challenges Compensation Committees faced in 2020, why pay levels increased relative to 2019, what were common COVID-related compensation changes, and what changes were made for 2021 incentive plan design.
People want their payments to be quicker, safer, and more readily available across a wider range of channels. How are industry leaders leveraging data to build stronger relationships with their clients?
New brands are emerging to improve banking services to targeted consumer segments, and Daylight is one intent on winning over the LGBTQ market. What are mainstream banks getting wrong that leaves an opening for niche brands like Daylight?
As the pandemic continues to weigh on us all, BlueVine shares how it is putting employees first.
Reimagining LGBTQ+ efforts at UBS for improving diversity in their recruitment process
Financial inclusion is a key enabler to reducing poverty and Fintech is leading the way forward. New businesses and creative banking services are emerging with new means of providing financial services to the financially underserved. But technology is just part of the equation, not the whole solution. Join Daniel Wolfe, Editor-in-Chief of PaymentSource as he explores the issues surrounding financial services as infrastructure and how it can address the wealth gap in various communities with our special guests Wole Coaxum, Founder & CEO of MoCaFi and Marc Weill, Partner & Senior Advisor at Two Sigma Ventures.
Environmental, Social, and Governance (ESG) principles have moved from nice-to-have to business critical. Hear how Citi is facilitating and driving change.
Amaryllis Fox, former CIA Clandestine Service Officer, offers powership insights into leadership lessons gained from serving in conflicts across the globe. Using experiences from her overseas operations she will provide an inside look at the CIA’s practice of “red-teaming,” and how this practice can help negotiations and resolve conflicts, build empathy, and empower teams to work together.
If you haven't met Suzanne Shank you should. She is the chair and CEO of Siebert Williams Shank & Co. LLC, the nation’s largest female-and minority-owned, privately held finance firm, which she started with the legendary Muriel Siebert. Join us in an intimate conversation and hear her perspective on some of the most critical issues of the day.
During 2020, our society has been faced with an economic crisis, health crisis, social justice crisis and environmental crisis. The pandemic has rapidly changed how banks engage with customers and employees; accelerating the shift from in-person interactions to digital engagements. Successfully leading a digital transformation requires much more than smart technology choices, culture is key.
It’s been proven time and again that women look at problems differently than male counterparts. It’s part of what makes balanced teams critical to the success of any organization. Women leaders, in particular, demonstrate heightened communication skills, a dedication to mentorship, a willingness to invest in continuous learning, a knack for building effective teams, and the ability to motivate employees with empathy and empowerment. This episode will provide perspectives from women leaders with real-world examples of achieving company goals without sacrificing humanity along the way.
The flow of assets and capital in manager selection, municipal bonds and business and mortgage capital reveals forms of systemic racism that often get overlooked.
Invaluable insight for those in the LGBTQ community and all those who want to be better allies from the lived experience of Maeve DuVally from Goldman Sachs
While many companies and organizations try, diversity and inclusion efforts within the financial services have generally failed. What needs to be done in order to succeed? Join us for a panel discussion featuring guests from the Access Denied: Systemic Racism in Financial Services podcast.
In the first episode of the five-part Arizent documentary series, we look at how disparities in net worth and mortgage discrimination impact Black home ownership — and why it's impossible to close the gaps without attacking systemic racism.
The co-founder and CEO of Cohen Circle (and former founder of The Bancorp Bank) and founder of Ellevest (and former CEO of Smith Barney, Citi wealth management and Merrill Lynch wealth management), shared their morning routines, their leadership styles and their takes on the future of fintech at an Arizent-hosted event during Fintech Week.
There are a lot of misconceptions about how the payments industry uses generative AI. Jodie Kelley, chief executive of the Electronic Transactions Association, separates the reality from fiction.
Payments Innovation Association CEO Brian Tate sees new trends in how technology is transforming payments technologies that are secure, safe and fair.
Anne Marie Pippin, associate director in the Federal Housing Finance Agency's Office of Financial Technology, weighs the forces shaping the industry's future.
The artificial intelligence revolution has arrived. NYC's CTO, Matthew Fraser, tells American Banker's Executive Editor of Technology, Penny Crosman, how new technology is shaping policy in America's largest city.
Josh Williams, chief banking officer for Seattle Bank, explains how changes in payments technology will affect smaller institutions.
The collapse of Silicon Valley Bank ratcheted up the financial pressure on startup companies that was already building. How can new entrants adapt?
Financial services firms are focusing on essential risk-related priorities, but must not lose sight of the importance of innovative technologies that drive business forward.
Join three officials from the Federal Housing Finance Agency's recently establish Office of Technology to hear about their goals and initiatives for the department and how their work may impact every day lending activities.
Join Synchrony CIO Bess Healy and in a discussion about how the bank built a successful artificial intelligence program that handles about 17 million conversations a year — and may soon take its talents into the metaverse.
Cathy Beardsley, the CEO of Segpay, and Christiaan Brand, a security expert from Google, discuss how to overcome the hurdles that are still in the way of cryptocurrencies being widely used for payments.
Experts discuss the latest ways firms are defining their value propositions and evolving their customer communications, experience and support.
An industry expert shares key takeaways on how institutions can implement sophisticated technologies to attract a younger generation of customers.
Join the newly appointed executive for a look at the changes happening at the online financial services company and broader fintech industry.
How technology is enabling new types of payment transmission and what this means for banking.
COVID-19 has shown us that technology can rapidly evolve to meet customer needs, in areas from contactless payments to digital banking to mobile wallets. However, we still see great disparities when it comes to the use of contactless and digital banking by low- to moderate-income (LMI) workers. The question is, will emerging tech in the post-COVID economy provide an opportunity to include new people in the financial system-- or leave them even further behind?
There is no doubt 2020 was a year of contactless transactions. But what implications do contactless payments present when it comes to security?
Artificial intelligence (AI) is increasingly gaining ground in a number of areas of banking and financial services. It’s deployed to identify fraud, make trading decisions, recommend banking and financial products, and evaluate loan applications. This helps to reduce the costs of financial products and improve their efficiency and efficacy. However, there is growing evidence that AI systems are biased. Join American Banker’s Executive Technology Editor, Penny Crosman as she explores key AI-bias issues for the banking and financial services industry with Sonja Kelly, Director of Research and Advocacy at Women’s World Banking and Wisam Dakka, Co-Founder of Meemo.
PaymentSource's Daniel Wolfe sits down with Carey O’Connor Kolaja, AU10TIX's new CEO to discuss the rise in synthetic fraud, the fastest-growing financial crime, and how payments security has been changed by the pandemic.
The industry has long talked about embracing digital technology — but the time for talk may be over.
One banks journey of taking an AI idea from inception to experience. How organizations can ensure the shift from pilot projects to full-scale AI fluency goes right
Artificial intelligence presents new and unique challenges to ethics and morality. U.S. Bank discusses why a deliberate ethical framework must serve as the bedrock for any company’s AI efforts
Jackie Reses, one of American Banker's Innovators of the Year for 2023, has started a de novo that will serve fintechs and crypto companies.
Merling is one of American Banker's Innovators of the Year.
Allan Rayson, the chief innovation officer and chief technology officer of Encore Bank, gravitates toward nimble, up-and-coming fintechs that help Encore’s commercial clients open accounts and obtain loans digitally.
CEO Mike Butler of Grasshopper Bank surveys the landscape of fintech and discusses how new developments will affect banks and their customers.
Alex Carriles, chief digital officer at Simmons Bank, shares a behind-the-scenes look at how he has developed several innovations around mobile banking, how he fosters collaboration among different teams and how he copes with really bad days.
Behavioral finance is increasingly influencing how wealth managers serve their clients. How is the field evolving, and what are the freshest insights?
Meg Carpenter, founder and CEO of FiComm partners, discusses the difficulties RIAs have in marketing themselves, the ways in which these entrepreneurs can build on their strengths to reach clients, and how to harness technology to boost their own profiles.
As more investors look to make portfolio allocations based on their values, we explore what ESG ratings can do — and what they can't.
There is little doubt that growing and protecting wealth is a critical pillar in everyone's financial plan. But what about maintaining and improving your health? So how can the financial planning industry innovate health and wealth management in the post pandemic era? Join Tobias Salinger, Chief Correspondent at Financial Planning as we explore these issues with Maria Elena Lagomasino, CEO & Managing Partner of We Family Offices and Carolyn McClanahan, Founder of Life Planning Partners.
The wealth management business is undergoing considerable transformation. The pandemic has created a new breed of investors, with distinct expectations and tastes formed by new technology and having lived through the financial crisis. This has resulted in new industry standards in terms of how advice and investment products are given. Join Tobias Salinger, Chief Correspondent at Financial Planning as he explores the state of the industry and the trends that will impact wealth management with Erinn Ford, Executive Vice President of Advisor Engagement at Advisor Group and Debra Shannon, Chief Compliance Officer and Co-Founder of Veritas Independent Partners.
Financial advisors have a variety of objectives in working with their investment-planning clients. But when all is said and done, clients are usually mainly interested in a successful road map to growing and protecting their wealth to and through retirement. Risk management is a crucial part of that plan and how wealth managers can bring value to clients. In this session Michael Moriarty, Chief Investment of Wealthspire and Rick Bookstaber, Founder & Head of Risk of Fabric will discuss how investors and markets are changing and how advisors can position themselves to excel in this new landscape.
Join Financial Planning’s Editor-in-Chief, Chana Schoenberger, Chief Correspondent Tobias Salinger, industry luminary Mark Tibergien and financial advisor Dasarte Yarnway as they discuss the profound changes the financial advisory sector is undergoing.
Executives from Alliance Bernstein, Edward Jones and Kasisto discuss best practices and ways to improve the client experience.
Industry experts weigh in on the future of wealth management.
A conversation with Penny Pennington, manager partner at Edward Jones.
Women in the United States have a lot in common when it comes to managing their money. They prioritize financial stability and nearly half equate negative emotions with financial planning - far more than men. Join Financial Planning’s Lynnley Browning and Jennifer Barrett, Acorns’ Chief Education Officer as they discuss and explore how financial institutions can better engage with women and help them create a new model of wealth.
Businesses are using a range of payments technologies, new and old, as the instant-payments movement gathers steam. Most Influential Women in Payments honoree Yaminah Sattarian talks about what her clients want and how the payments world is changing, in conversation with American Banker Editor-in-Chief Chana Schoenberger.
Luis Valdich, managing director of Citi Ventures, and Alex Sion, managing director of private equity firm Motive Partners, explain how they envision advanced AI changing work in financial services.
The head of small business at Truist Bank discusses how regional banks are operating in this market, in conversation with American Banker Editor-in-Chief Chana Schoenberger.
The head of U.S. business banking at BMO discussed what small businesses need with American Banker Editor-in-Chief Chana Schoenberger in the Leaders Forum.
What is digital disruption in 2024? Neesha Hathi, shares how Charles Schwab is taking innovation to the next level in wealth management
As ESG issuance has grown around the globe, so have investor demands, international standards for it and regulatory rulemaking around it. Citi's Aoiffe McGarry and Fitch's Megan Neuburger discuss with The Bond Buyer's Lynne Funk.
From his vantage point at the intersection of finance, tech and government, Cohn shares his views the banking crisis, global threats to U.S. competitiveness in tech and the future of the national economy.
Smaller banks face challenges in providing their business customers with modernized tools to streamline payments, but the newest breed of embedded banking tools are making it easier for banks to help businesses increase revenue and cut costs.
As incentive marketing and payments preferences change, Geeta Chandan, vice president and head of product and loyalty at Discover, will join us at American Banker's Payments Forum to discuss opportunities and challenges. interview at Payments Forum
Whitney Stewart Russell, President of Digital Solutions at Fiserv, speaks with Chana Schoenberger, Editor-in-Chief of American Banker, about how turmoil in the industry and the economy is playing out as banks work to become more digital.
The founder and CEO of Piermont Bank recently won recognition as a Digital Banker of the Year from American Banker. She discusses her approach to working with fintechs.
A career path in financial services doesn't have to be linear, says Walmart's Julia Unger.
Louisiana's Transportation Secretary and the former Assistant to the President for Infrastructure discuss the state of play in the U.S. P3 sector, the impact of the new infrastructure law, and what's in store for the next decade.
Is Bitcoin at a "tipping point" and could it one day be the currency of choice for trade? The future for digital currencies can be bright, but there are still risks involved. In this session join Yan Zhao, President of NYDIG as she explores: (1) the overall discussion of how Bitcoin is experiencing wider adoption in the traditional finance world, and why that is; (2) Recent partnerships in the financial sector and how they've helped evolve the space; and (3) how and why organization are embedding Bitcoin in various financial services products like lending, payroll, banking, and investing.
Experts discuss P2P payments, changing consumer needs and key industry trends in this Arizent Leaders forum interview.
The home buying process has undergone significant changes. The pandemic has profoundly altered the mortgage lending market. The continuation of remote work, relocation out of key urban areas, a growing preference for online possibilities, and the deployment of artificial intelligence applications are only a few trends that are shaping the industry. Join Heidi Patalano, Editor-in-Chief of National Mortgage News and Beth O'Brien, Founder and CEO of CoreVest Finance as they discuss how lenders can stay competitive and meet the needs of home buyers in the fast evolving mortgage business.
The speed of money movement represents the future - success for those who deliver, challenges for those who don't
With today’s generation of home buyers so rooted in a digital world, how will the financial services industry need to change to meet their needs? What new consumer technology will they need to adopt to meet consumers where they are? How will those approaches differ from how things have been done historically in the industry? Join us in a discussion with Blend’s Founder, Nima Ghamsari as we chat through how banks and financial institutions need to think through these questions.
Join Janet King, Arizent VP of Research and Brian Elkins, Senior Director of Strategy at Monigle for a discussion of a new, prescriptive framework that helps banks and other financial institutions identify why customers choose to bank with one financial institution over another. Developed in conjunction with creative experience agency Monigle, the Humanizing Customer Experience research from American Banker draws on more than 5,000 customer responses to show what matters most in customer experience and ranks which financial institutions do it best. Join this discussion to learn more about how you can optimize your bank's approach to CX to improve customer satisfaction and earn higher net promoter scores.
Neobanks and Fintechs have raised the bar in terms of client experience and expectations, forcing incumbents to break free and innovate. Now they are coming after the next generation, launching next-gen youth-focused offerings. Europe is leading this charge with nearly half of the startups based in the region. With the increased popularity and competition how are these neobanks finding different ways to market and monetize? In this session hear from Taylor Burton, co-founder of Till Financial on why there is a race to capture the next generation and how Fintechs like Till Financial is turning is a popular trend into a profitable business.
Join researcher Kerry Gross for insight into why some brands lead and others lag in delivering a humanized customer experience.
Dave banking app originally created to do away with overdraft charges has taken the industry by storm. It's on a mission to advance financial opportunities for all Americans. Join Penny Crosman, Executive Editor of American Banker and Jason Wilk, CEO and Co-Founder of Dave as they talk about how this app is changing the way people manage their money and what’s in store for the future of one-stop-shops for finances.
For years mobile wallets have been a solution in search of a problem – until now. COVID-19 has reframed the retail point-of-sale (POS) and with it, how consumers want to pay, giving wallets a new relevance for safer in-store payments.
Growing financial pressures have pushed more adults into living paycheck-to-paycheck and wanting to access their earned pay earlier, calling into question the value of decades-old payroll practices.
After a year that’s been disrupted by COVID-19, business owners have drastically altered their financial habits to keep up with evolution in consumer preference. The competitive landscape, meanwhile, is becoming more challenging as digital technology lowers barriers to entry. Our session will explore what the role of banks is in a far more competitive environment and how banks can utilize digital tools for business building, which will ultimately serve as a growth and success engine for their small-business clients.
Dozens of digital tools are billed as democratizing finance. But a number of entrepreneurs still see massive gaps. Here’s why Donald Hawkins and Asya Bradley, co-founders of First Boulevard, believe building a financial brand for Black America is imperative. Join us in a conversation with Mary Wisniewski, editor at Bankrate and First Boulevard’s co-founders as they discuss what banks have missed in serving Black America and how the neobank aims to improve the financial livelihood of the community.
How the pandemic is accelerating trends in financial advice and changing the way Americans manage their money.
Building a safer ecosystem: Why transparency, controls, and partnerships will drive next era of financial services.
How digital capabilities are supporting small business operations amid disruption
What are the most exciting trends in financial technology today, and which startups are poised to win?
Juliet Weissman of New York City's Cornell Tech campus discusses the role of higher education and partnerships in luring startups and their workforces.
In this Leaders episode, Daniel Wolfe of PaymentsSource sits down with Chris Giamo, head of commercial bank at TD, to discuss the next phase of small business stimulus and how banks can play a more active role with the small business community.
ESG is here to stay and it matters to investors.
The digital transformation of payments has reached its next phase — with banks and fintechs leading the way. Avoiding the one-size-fits-all approach to deliver the experience customers want is key.
An interactive dialogue with Founder and CEO of NorthOne on the fintech industry, the growing needs of challenger banks, and the future of SMB banking.
The markets and the Fed are not on the same page about the future of inflation. Luke Tilley Senior Vice President and Chief Economist at Wilmington Trust will discuss the economy and inflation.
Bradley Riss is chief commercial officer at Checkout.com, a firm that acts as a payment gateway, acquirer and processor through a single channel, covering cards, passthrough wallets, stored value wallets and alternative payment options such as point of sale credit. It charges a fee based on processing and card payment costs rather than the percentage+ model that most payment API companies charge. The model is designed to make the service customized to different merchants and serve as a base to offer other merchant products.
Hector Negroni, a leader in pushing the needle in municipal finance, talks policy, infrastructure, ESG and a growing global audience for investing in state and local governments.
How consumer attitudes toward privacy threaten to overturn long-standing industry assumptions about customer data and personalization.
Like so many other businesses, Credit Karma was not spared by the pandemic and its rippling effects on the economy. Their business was prone to the same macro conditions, particularly the tightening of lending standards and credit limits. Join Paul Centopani, National Mortgage News’ reporter and Andy Taylor, Credit Karma’s General Manager of Home & Mortgage as they discuss how FinTechs can pivot to adapt to the new normal.
The fintech world is expanding at a sometimes breathtaking pace. Much of that growth is driven by venture capital, but how do VCs decide which companies to invest it in--or not? Join Greycroft partner Will Szczerbiak in a discussion with Olugbenga Agboola, the founder and CEO of Flutterwave, the San Francisco-based startup building the largest payments infrastructure in Africa. Guest host James Ledbetter, editor and publisher of the fintech newsletter FIN, will explore these questions: What are VCs looking for in a fintech startup? What are the hottest fintech sectors in 2021? How has the rise in fintech valuations affected the market? Where will growth be strongest in the next few years?
An exclusive Arizent consumer survey indicates that consumers are becoming increasingly uneasy with the tradeoff of letting companies use their personal data in exchange for a customized experience. What does that portend for the future? Mark Weinstein is already tackling this head-on in the social media sphere. Join us in a conversion with Mark Weinstein, as we discuss: Privacy and security Combating the virus of disinformation Corporate social responsibility and ethical business practices
New technological innovations, consumer behavior shifts, competition from fresh digital entrants, and regulatory reforms herald the payment environment of tomorrow. In addition, the current pandemic is pushing players to rethink their market fundamentals in an already transitioning industry. Join John Adams, Executive Editor of PaymentsSource and our special guest, Andrew Jamison a virtual card expert with twelve plus years at American Express and CEO & Co-Founder of Extend, in a discussion about the business strategy, management, and innovations in the post pandemic ecosystem and how it can serve the way the economy is headed.
If you are underbanked you probably have limited access to mainstream financial services normally offered by retail banks. Many fintech startups offer alternative ways to measure credit risk, and assert that their products can help extend financial services to consumers who have not been well-served by traditional banks.
This Leaders episode with PaymentsSource’s John Adams and Ripple’s Asheesh Birla, provides insight into the evolving blockchain landscape, examines how Ripple has navigated a shifting competitive environment, and takes a look at what lies ahead for RippleNet.
Join Jim McKelvey, co-founder of Square as he offers his insights into where the Fintech industry is headed next year. Will a Biden administration insist on greater regulation? What will happen in the cryptocurrency markets? What will be the big IPOs in the sector? Will GooglePlex make a big splash? What new technologies or applications should we be expecting?
There is an emotional and human aspect in all relationships and that holds true for the bond between individuals and brands. The COVID-19 pandemic has brought both the strengths and weaknesses in customer experience under the spotlight. This episode will focus on how connecting with customers and ensuring they have a positive experience with a company is paramount, particularly in a pandemic-driven world. Join our host, Brooke Worden, President of The Rudin Group and guest speaker, Virgil Miller, Chief Operating Officer of Aflac U.S. and President of Aflac Group in a discussion that will highlight how and why Aflac is emphasizing three key aspects of the customer experience in 2020.
How do you connect with the customer in today’s environment? Citi's new head of branded cards, Pam Habner, sits down with PaymentsSource's Daniel Wolfe to talk about purpose-driven leadership and how companies can take a stand on issues that matter.
The COVID-19 pandemic has radically changed consumers’ attitudes and behaviors toward money and payments. What has changed?
When both origination and forbearance demand spiked in the early weeks of COVID-19, quick thinking lenders were able to leverage their expertise and tech stacks to respond quickly.
From finding new efficiencies to redefining the customer experience; fintechs are permanently changing financial services. But what does the actual acquisition process look like?
The coronavirus pandemic has turned every industry on its head. For lending, it exposed the need for modernized, fully digital platforms.
Banks, lenders, and fintechs have been on a path toward digitizing the mortgage process from end-to-end — long before the term coronavirus entered our daily lexicon. How has the pandemic affected progress?
Kicking off its Rising Stars Week, The Bond Buyer announces the 2020 class and sits down with three newly-minted members to discuss the muni market's adaptation to and recovery from pandemic-driven challenges.
The events of 2020 have only served to accelerate a number of potentially disruptive trends among consumers when it comes to banking and financial services — What does the emerging future of consumer and retail banking now look like?
Nano Banc's president, Mark Troncale sits down with PaymentsSource's senior editor Kate Fitzgerald to discuss how the fintech decided to be amongst the first wave of small-to-midsize banks adopting The Clearing House's real-time payments solution. So how did it go?
The pandemic has had a tremendous impact on the global and US economies, household incomes, and consumer spending. The world's most valuable financial services firm is ready to share insight around the global and US effects of COVID-19.
Great leaders emerge from failure in the world of financial services and fintech is no exception. Moven founder Brett King shares his take on persistence and how it’s worked for him.
Great leaders emerge from failure in the world of financial services and fintech is no exception. Moven founder Brett King shares his take on persistence and how it’s worked for him.
British challenger bank Revolut launched in the U.S. in March, just as the market began experiencing shutdowns. What are its expansion plans as the Coronavirus impacts the global banking industry?
Fintechs are facing unique challenges in the pandemic. There might be a resurgence in funding on the horizon, but startups are looking to see what they can do now to weather the storm.
The pandemic will have an impact on customer adoption of digital technologies. Financial institutions and fintechs can achieve growth by gaining consumers' trust and changing their mindset about new platforms.
Lenders faced sudden high demand in the crisis to support stressed borrowers. One bank details how it built a digital portal swiftly to meet that challenge.
There are millions of U.S. consumers who don't have access to traditional financial services. One challenger bank's mission is to help them overcome the barriers to financial inclusion.
Nationwide lockdowns forced banks to close brick and mortar outlets and rely heavily on drive up windows, mobile and online access. BBVA has proven that even in the middle of crisis and chaos, retail still fits into the banks overall strategy.
Part of the Consumer Financial Protection Bureau's mandate is to educate consumers by providing reliable information. With its credit card late fee "report" and the associated rulemaking, it has failed to live up to that responsibility.
Recent economic data have shown inflation stubbornly above the Fed's 2% target, putting rate cuts in jeopardy. Join us on May 2 at 3 p.m., as Lauren Saidel-Baker, an economist with ITR Economics, parses the FOMC meeting, Chair Powell's press conference and takes a look at future policy.
D.A. Davidson Director of Wealth Management Research James Ragan will review and analyze the March Federal Open Market Committee meeting.
The Federal Reserve expects to cut interest rates three times this year, some say as early as March, if data alllow those moves. Following the Jan. 30-31 FOMC meeting, Garrett Melson, portfolio strategist at Natixis Investment Managers Solutions, will provide his take on the meeting and Chair Jerome Powell's press conference.
Commerce Bank Executive Vice President Scott Colbert joins us for a discussion of what to expect in 2024.
The Federal Open Market Committee meets Dec. 12 and 13 and in addition to their statement, they will issue a Summary of Economic Projections.
How are banks and the financial sector likely to perform in the coming year? The Americas chief investment officer of UBS Global Wealth Management shares her insights.
Statesman and Vice Chairman at Wells Fargo Bill Daley discusses the balancing act between governance and banking in achieving America's soft landing
All eyes are on the Federal Reserve and monetary policy. Join us as Scott Anderson, chief U.S. economist and managing director at BMO Economics, breaks down the latest FOMC meeting.
The former Trump-appointed Federal Housing Finance Agency head offers insights on the road ahead for mortgage lenders and residential real estate at large.
Superintendent Harris led the takeover of Signature Bank after it failed this spring. She joins Editor-in-Chief Chana Schoenberger to reflect on the lessons of this year's banking crisis, and how she is modernizing supervision.
The brokerage's managing partner talks about AI in wealth management, inflation, and her work on the St. Louis Fed board, in conversation with American Banker Editor-in-Chief Chana Schoenberger.
What's in store for the industry? A Most Powerful Women in Finance honoree discusses what's next with Editor-in-Chief Chana Schoenberger.
The Federal Reserve is expected to pause at its September meeting. Jeff Timlin, a managing partner at Sage Advisory, will join us on Sept. 21 to provide analysis of the meeting.
The acting Comptroller of Currency Michael Hsu sits down for an in-person interview with American Banker.
After holding at its last meeting, the Federal Open Market Committee may decide to raise rates again in July.
A growing body of tools is making it easier to design and build consumer protections into payments products.
The FOMC meets June 13-14. Join us June 15 at 2 p.m., Eastern time, as Jeffrey Cleveland, chief economist at Payden & Rygel, provides his take on the meeting statement, Federal Reserve Board Chair Jerome Powell's press conference and the latest Fed projections.
Tim Mayopoulos, the CEO the FDIC brought in to manage and sell the failed bank, discusses what happened and what bankers can learn.
The Federal Reserve meeting May 2-3 will be closely watched for hints about what the FOMC's next move is. Join BNP Pariba U.S. Economist Yelena Shulyatyeva at 11 a.m. May 4 as she takes a look at the meeting and Chair Powell's press conference.
Dan Berger, chief executive of the National Association of Federally-Insured Credit Unions, weighs in on the collapse of Silicon Valley Bank, how credit unions are working to expand market share and regulatory changes impacting institutions of all sizes.
Is the banking sector in crisis? What happened, and what can bankers learn from this turmoil? Two of American Banker's reporters discuss the fallout and what comes next with the magazine's editor-in-chief.
Navigating challenges and what's ahead in banking regulation.
The markets are looking for a Fed pivot, but central bankers continue to say more hikes are coming and rates will stay higher longer. OANDA's Ed Moya joins us after the meeting to give a comprehensive look at what the Fed signals for the future.
The central bank has raised rates aggressively for nearly a year, but experts believe the hiking cycle is nearly over.
The homeownership gap between Black and white populations has widened in the years since the Great Recession, putting obstacles in the way of achieving wealth for a large percentage of Americans. How did we get here, and what do the housing and home lending industries need to do to change the current course?
The day after the FOMC announces its policy decision, Christian Scherrmann, U.S. Economist at DWS Group, will offer his take on the meeting, Fed Chair Powell's press conference and what comes next.
Inflation, war in Ukraine and the fallout from the pandemic have all had companies calling their bankers to discuss M&A and other corporate moves. Here's how the geopolitical landscape is affecting banks and the clients they serve.
As the world reshapes its alliances around the Ukraine war, how will banks work with companies and governments to keep trade and the financial system running?
The Federal Reserve has started a hiking cycle that's expected to continue with half-point increases in June and July, Marvin Loh, senior macro strategist at State Street Global Markets, will assess the June Federal Open Market Committee meeting and tell what he expects the panel to do in the future.
Regulatory pressure and business exigencies have spurred foreign banks to draw down their presences in the United States in recent years. But Spanish bank Santander has been going the other way, expanding its U.S. business presence.
New research shows that young Americans are finding it increasingly difficult to buy a home of their own. The co-author of a series of reports will delve into discoveries around the factors why.
Join industry experts to explore how financial institutions can better prepare for future compliance issues associated with the evolving landscape.
Community banks have played and will continue to play a key role in supporting local economies across the country. Join us in a lively conversation with Dennis E. Nixon, President & CEO of International Bank of Commerce (Laredo, Texas) & Chairman, International Bancshares Corporation and Eddie Aldrete, Senior Vice President at International Bank of Commerce as we discuss: (1) the need for bankers and the business community to become involved in political issues. From minimum wage and issues that affect small businesses to regulatory issues that directly affect the banking industry, banking and business leaders need to be thought leaders in the public conversation and (2) how bankers can play a pivotal advocacy role in the free trade process.
Edward Al-Hussainy, senior interest rate and currency analyst at Columbia Threadneedle, will discuss the economy, inflation and the Federal Reserve.
According to the latest Federal Deposit Insurance Corporation (FDIC)’s “How America Banks” report, there is an estimated 7.1 million unbanked households in 2019. Given the record levels of unemployment, the pandemic has brought on the FDIC expects this number to rise. Join Joe Adler, American Banker’s Washington Bureau Chief and Leonard Chanin, Deputy to the Chairman of the FDIC as they discuss the FDIC’s stance on financial inclusion and how banks can get millions of unbanked Americans into the traditional banking system.
Municipal bonds have a direct effect on the social and cultural character of cities, metropolitan areas, counties, and states. Munis and the initiatives they support such as public education, housing subsidies, public transit systems, and more, can often be linked to local or regional politics. Join Lynne Funk, Executive Editor at The Bond Buyer and Destin Jenkins, Neubauer Family Assistant Professor of History at the University of Chicago as they explore how municipal bond mismanagement can have contrasting influences on the different ethnic groups in our cities.
Credit scores have an effect on almost every aspect of a person's financial life. A less-than-ideal credit score can make it much harder to get a house or car loan, start a business, or even get a job. President Biden plans to change credit reporting So what does the new administration’s plan mean for consumers and lenders? In this episode, we explore the pros and cons of the Biden proposal, what it means for consumers, and how it will impact lending institutions’ strategy and operations.
The operating environment is dramatically different than it was pre-pandemic and presents all-new challenges for financial institutions. Tried-and-true strategies that led to high performance for many years are no longer going to be successful. Join Bonnie McGeer, Executive Editor of American Banker, and Claude Hanley, Partner at Capital Performance Group, as they highlight important trends and comb through data from top-performing banks across the country for insights that will help regional and community financial institutions thrive in 2021. Executives will learn what metrics will be most critical to focus on to maintain high performance going forward.
A growing number of states have chosen to decriminalize or legalize cannabis in recent years. As a result, the legal cannabis industry has experienced exponential growth. Yet banks and other financial institutions are still largely reluctant to partner with cannabis firms due to the lingering conflict between state and federal law. In this episode we will explore: (1) how financial institutions can navigate the regulatory, compliance, and operational challenges facing this sector; and (2) the steps the Biden Administration may take to improve the environment for banking this industry.
Come away better prepared for what’s ahead after hearing Satish Kini and David Sewell of Debevoise & Plimpton and Darin Jarrett, Deputy BSA/AML Officer at American Express, in conversation with Bonnie McGeer, Executive Editor of American Banker, as they explore: •How the new administration might change the BSA/AML Act •Are there easy wins in relieving the burden of suspicious activity reports without undermining effectiveness? •New ways that companies are innovating within AML compliance and risk •What banks are doing to drive next-gen efficiency and effectiveness of risk and compliance
The events of 2020 have only helped to intensify a range of potentially disruptive developments in the payment industry. As the central bank's digital currencies advance, how will the government and the private sector work together to bring projects to an effective conclusion?
The pivotal issue of the November vote will be a divided government versus a united government, and its possible effect on policies that can drive the economy and markets.
The pandemic has changed Americans’ tolerance for germ-laden cash transactions. Aaron Klein, the Economic Studies Policy Director at the Brookings Institution is worried about how the latest stride toward a cashless society is impacting lower-income communities.
The regulatory road ahead is as uncertain and risky to banks as the pandemic.
A historic charter award defines a new beginning for digital banking, Varo Money becomes the first consumer fintech in US history to gain full regulatory approval to become a national bank
With continued economic instability as a result of the coronavirus, how will the US manage the uncertainty that appears to have no end in sight.