In today's increasingly digital world, data is revolutionizing the operations of financial institutions. With the vast amount of information available, financial institutions have the opportunity to gain valuable insights, make more informed decisions, and improve operational efficiency.
Based on 2024 research conducted by Emerald Research Group, Jim Marous, and Alkami, featuring insights from over 215 financial institution decision-makers across the U.S. with assets of at least $200M. These insights led to the production of The Digital Sales & Service Maturity Model Report and Assessment.